Terms & Conditions

These terms and conditions (“Terms”) govern your use of Wild Alpaca Way’s website www.wildalpacaway.com and the booking of walking tours with alpacas (“Services”). By booking a tour with us or using our website, you agree to comply with and be bound by these Terms. If you do not agree with these Terms, please do not use our website or book our services.

Booking and Payment

  • All bookings are subject to availability and confirmation.
  • To book a tour, you must provide accurate and complete information, including your name, contact details, and any other required information.
  • Payment for tours must be made in full at the time of booking.
  • We accept payment via visa and mastercard
  • Prices are subject to change without notice, but once you have booked and paid for a tour, the price will not change.

Cancellation and Refund Policy

  • Cancellations made 3 days or more prior to the scheduled tour date will receive an offer of a date change.
  • Cancellations made within 1 day of the scheduled tour date are non-refundable but another date can be offered if you contact us in advance and arrange.
  • No-shows will not be eligible for refunds or date transfers.
  • In the event that we need to cancel a tour due to unforeseen circumstances (such as bad weather), we will offer you the option to reschedule or receive a full refund.

Participant Requirements

  • Participants must follow all instructions provided by our staff during the tour for their safety and the safety of the alpacas.
  • We reserve the right to refuse service to anyone who we believe may pose a risk to themselves, others, or the alpacas.

Liability

  • Participation in our tours involves inherent risks, and by booking a tour with us, you acknowledge and accept these risks.
  • We are not liable for any loss, damage, injury, or expense incurred during the tour, except where caused by our negligence or willful misconduct.
  • Participants are responsible for their own belongings and should take appropriate precautions to secure them during the tour.

Intellectual Property

  • All content on our website, including text, images, videos, and logos, is the intellectual property of Wild Alpaca Way and may not be reproduced or used without permission.

Changes to Terms and Conditions

  • We reserve the right to update or modify these Terms at any time without prior notice. Any changes will be effective immediately upon posting on our website.

Governing Law

  • These Terms shall be governed by and construed in accordance with the laws of Ireland.

Contact Us

If you have any questions or comments about these Terms, please contact us at wildalpacaway@gmail.com

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